Terms and Conditions

Effective Date: 07/08/25

Introduction

Welcome to Topnow. These Terms and Conditions govern your access to and use of our website and services. By using our platform, you agree to these terms. If you disagree, please do not use our services.

Eligibility

To use our services, you must:

• Be at least 18 years old.

• Have the legal capacity to enter into a binding agreement.

• Provide accurate and current information.

Services Offered

Topnow allows users to:

• Purchase airtime and data for supported mobile networks.

• Pay for cable TV subscriptions (e.g., DStv, GOtv, Startimes).

• Pay electricity bills and other utility services.

We are an intermediary between you and the service providers.

Account Registration

You may need to create an account to use certain features. You agree to:

• Keep your login details secure.

• Provide accurate and complete information.

• Notify us immediately of unauthorized access.

Payment and Refunds

• Payments are processed via Paystack, bank transfers, or wallet funding.

• All payments are final except for failed or unprocessed transactions.

• Refunds for failed transactions will be issued to your wallet or account within 24–72 business hours after verification.

• Refunds are not issued for user errors (e.g., wrong phone number or decoder number).

Pricing and Availability

• Service prices may vary depending on the provider.

• We do not guarantee continuous service availability due to potential third-party issues.

User Conduct

You agree not to:

• Use our services for illegal activities.

• Interfere with the operation of the platform.

• Submit false or misleading information.

Limitation of Liability

We are not liable for:

• Losses due to incorrect user input.

• Delays or failures caused by third-party service providers.

• Technical issues beyond our control.

Intellectual Property

All content, branding, and software on Topnow are our intellectual property. Unauthorized use is prohibited.

Termination

We may suspend or terminate your access to the platform if you violate these Terms.

Changes to Terms

We reserve the right to update these Terms. Continued use of our services means you accept the updated terms.

Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

13. Contact

For support or questions:

Email: support@topnowng.com