Privacy Policy

Effective Date: 07/08/25

1. Introduction

Topnow respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our services.

2. Information We Collect

We may collect the following:

• Personal Information: Name, phone number, email address.

• Payment Information: Transaction details (handled securely by Paystack or other processors).

• Service Details: Phone numbers, meter numbers, smart card numbers.

• Technical Data: Device information, IP address, browser type.

3. How We Use Your Information

We use your data to:

• Process your transactions.

• Provide customer support.

• Improve our services.

• Prevent fraud and ensure platform security.

• Send you service-related notifications.

4. How We Share Your Information

We may share your data with:

• Service Providers: Telecoms, electricity companies, cable TV providers.

• Payment Processors: (e.g., Paystack) to handle transactions securely.

• Legal Authorities: If required by law or for fraud prevention.

5. Cookies and Tracking

We may use cookies to:

• Improve user experience.

• Track user sessions for analytics.
  You can control cookie settings via your browser.

6. Data Security

We implement strong security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purpose it was collected for, comply with legal obligations, and enforce our policies.

8. Your Rights

You have the right to:

• Request access to your data.

• Request correction or deletion of your data.

• Withdraw consent.
  To exercise any of these rights, contact us at support@topnowng.com.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes through our website or via email.

11. Contact Us

If you have questions or concerns about this policy:
Email: support@topnowng.com